Pick the message you see on the Pixavif Overview. Each guide explains what it means, whether your site is affected, and the exact steps to fix it.
| Message on the Overview | Guide |
|---|---|
| Your server can’t create AVIF or WebP images | Server requirements |
| AVIF isn’t available on this server yet | Turn on AVIF support |
| Your server stopped creating some formats | Server requirements |
| Pixavif can’t save converted images | Folder permissions |
| Some converted images are missing | Missing converted files |
| Not enough disk space / almost out of disk space | Disk space |
| Background conversion is not running | Background queue |
| Visitors still get the original images | Delivery not working |
| Your CDN ignores the Accept header | CDN and Cloudflare |
| Clear your page cache after converting | Page cache |
| Some images could not be converted | Conversion errors |
| Low PHP memory limit | Memory limit |
| Another plugin is also active | Other image plugins |
Before you ask for help
Open Media → Pixavif → Server and click Copy report. Paste it into your message so the reader sees your PHP version, image library and web server at once. Then post on the WordPress.org support forum. Please mention the message you see on the Overview.